Dear Hotel Madrid

I chose Dear Hotel for its proximity to the Prado National Museum, but was pleasantly surprised by the complimentary high-speed WiFi that allowed me to plan my visits easily. The buffet with Ibérico ham and organic yogurts was a delightful culinary experience, and the sky pool and panoramic terrace provided a relaxing atmosphere with stunning city views.

Poor breakfast experience.

Dear Hotel stole a pizza my heart with their Neapolitan slice of heaven! The staff, like Maria, were beyond helpful, ensuring I had all the amenities for a fab stay. The rooftop bar served killer cocktails with a view to die for. Despite the elevator hustle, the hustle and bustle of Gran Via added charm to the experience. Viva Madrid!

Always my choice. Helpful staff made carrying luggage easy. All needed amenities: Wi-Fi, 24-hour service, pool, gym, laundry. Perfect fit. Room, service, all excellent. Coming back for New Year.

I encountered someone unexpectedly evicted from the premises; they were served breakfast on Individual plates and glasses. The loud guest was asked to leave. A buffet provided Ibérico ham, but the main dish is exquisite. The interiors are effortlessly stylish. I enjoyed contemplating life from the plunge pool on the rooftop. A vanguard key unlocked delightful surprises. My husband and child found it all pleasurable. Viva España!

Superb modern Mediterranean food with dishes including tomato tartare with Monte Enebro goat's cheese. I felt like I was on a culinary adventure, each dish a masterpiece. The flavors danced on my palate, and I couldn't help but savor every bite. It was an exquisite dining experience that I won't soon forget!

For a 4-star hotel, drinks at the pool bar area are served in individual plates and glasses protected.

The location is outstanding. The staff is friendly and helpful. The rooftop offers beautiful views and a refreshing pool. The spacious bathroom has convenient outlets and counter space.

Felt truly looked after, no complaints whatsoever.

Stayed for 1 night. Excellent hotel in the city centre. Lovely stay, comfortable and clean. Very pleasant and helpful staff. Good location. Nice bar and lobby café. Comfortable room with amenities. Modern decor. Nice rooftop pool and bar. Convenient metro access. Excellent sound-proofing. Exceptional staff with great recommendations.

Strongly recommend this hotel.

Great location near major attractions, friendly and accommodating staff with excellent service, clean and spacious rooms with modern design, rooftop bar with stunning views, and delicious breakfast in the restaurant. 👍

I recently stayed at Dear Hotel Madrid for a business trip, as chosen by my director. The hotel’s commitment to sustainability impressed me, allowing guests to save energy and water by reusing towels when hanging them. The cozy and well-appointed rooms provided a comfortable and relaxing environment after a long day of meetings. The stunning rooftop pool and bar offered breathtaking views of Madrid, and the fitness center provided a perfect place to unwind and stay active during my stay. The central location was convenient for exploring the city, and the professional and attentive staff made my stay truly enjoyable.

The staff was not very nice.

I had an amazing stay at this hotel. The location was perfect - right next to a metro station and close to the center of the city. The hotel facilities were top-notch, especially the rooftop pool and bar with spectacular views. The staff was incredibly friendly and helpful, making my stay even more enjoyable. And the breakfast was exceptional - a wide selection of delicious and beautifully presented food.

Nothing bad to say.

We loved how this place is located at the top of Gran Via, just next to Plaza de Espana metro station. We enjoyed a leisurely swim in the outdoor infinity pool with amazing views before lounging in the sun terrace area. Our room was soundproofed, had a comfortable sitting area and included an in-room safe, ironing facilities, and heating. The staff gave us exceptional service and provided us with tour and ticket assistance.

We highly recommend this hotel to anyone looking for a great location and excellent service in this city.

This hotel is conveniently located near many of the main attractions, with easy access to public transportation. The rooms are well-designed and clean, featuring modern amenities. The rooftop terrace provides a great view of the surrounding area, and the pool is a nice touch for relaxation.

The hotel may not feel authentically Spanish in design and atmosphere.

The hotel had a great central location, making it convenient for exploring the city. The metro stop right outside the door was a major plus, and we found ourselves walking to many attractions. The cleanliness of the building and rooms was outstanding, and the daily housekeeping service was commendable.

The issue with the deposit refund. We were told that the refund would take 7 days, but it has been over a month and we still haven't received it.

The room was amazing, with a king size bed and a comfy sofa for my little one. The view from our terrace was breathtaking, and the room had all the modern amenities we needed. As a budget-conscious traveler, I felt the value was exceptional.

That the Wi-Fi signal was a bit weak in certain areas of the room, but that didn't detract much from our overall experience.

Dear Hotel Madrid was a fantastic choice for my stay with an 8-month-old baby in Madrid. The central location allowed for easy exploration of landmarks like El Retiro Park and Cybele Palace. The rooftop pool and sun terrace provided a relaxing oasis, perfect for family bonding. The staff's friendliness and professionalism, especially with personalized breakfast service by Jorge, truly made the stay memorable.

I chose Dear Hotel due to its proximity to Museo Nacional Centro de Arte Reina Sofia, and I was pleasantly surprised by the Free Hi-speed WiFi service and the delicious array of Ibérico ham, fruit, and organic yogurts at the buffet. The rooftop Sky Lounge with a pool and contemporary cuisine was a fantastic bonus.

Disappointed pool wasn't usable. Would've liked more coverage at outside bar and 2 chairs on balcony.

great location - close to the main shopping centres. room was clean, and the rooftop had beautiful views. definitely loved the comfy bed, and the tasty breakfast was a hit.

Would recommend.

I was impressed with the personalized touches in the room, like the branded toiletries, slippers, and mugs. The central location was perfect for exploring, with a metro right outside the hotel. The staff spoke English and were very friendly and helpful throughout my stay. I would definitely recommend staying at Dear Hotel.

Fantastic location, friendly staff, spacious, light-filled room, great view, balcony.

Nothing, all great.

Had a fabulous time at a hotel that doesn't exist. The non-existent rooftop skypool and non-existent breakfast were absolutely delightful. The non-existent staff were so accommodating. What a magical experience!

Absolutely nothing to complain about at this non-existent hotel. Everything was non-existent perfection.

Incredible location, metro across the road, modern and clean hotel, friendly staff. Amazing rooftop terrace with stunning views, rooftop pool to cool down, stylish rooms with useful amenities and powerful hairdryer. LOVELY receptionists.